Overview
The Los Angeles Unified School District (LAUSD) required a complete overhaul of its school search functionality, improving school discoverability for parents, students, and community members. The previous search system lacked flexibility, intuitive navigation, and content management tools, leading to poor user engagement and outdated school profile information.
IHI developed an AI-powered School Search Explorer, leveraging machine learning-based recommendations, AWS OpenSearch, and a fully integrated CMS, transforming how parents and administrators find and manage school information.
Challenge
LAUSD’s legacy school search engine presented several challenges:
- Limited Search Flexibility: Parents and students struggled to find schools that matched their specific criteria, such as programs, location, or student needs.
- Outdated School Profiles & Content Management Issues: School administrators lacked real-time control over profile updates, leading to inconsistent and missing information.
- Low User Engagement: The previous search experience was not optimized for mobile, lacked AI-driven recommendations, and did not support intuitive navigation.
- Integration with Existing Platforms: LAUSD needed a cross-platform, responsive system that worked seamlessly with internal databases and external platforms.
Solution
IHI implemented a next-generation School Search Explorer, focusing on AI-driven discovery, seamless content management, and a responsive, user-friendly experience.
Key Features Implemented:
- AI-Driven Search & Smart Recommendations – Leveraged machine learning algorithms to suggest trending searches based on parent and student behavior.
- AWS OpenSearch for Speed & Precision – Optimized search performance, ensuring real-time, accurate results for school discovery.
- Integrated Content Management System (CMS) – Provided school administrators with easy-to-use tools for updating profiles, adding programs, and managing school content dynamically.
- Mobile-Optimized, Responsive Web Design – Ensured a seamless experience across desktop, tablets, and smartphones.
- Advanced Search Filters – Enabled users to search by location, program types, language offerings, extracurricular activities, and more.
Outcome
IHI’s AI-powered School Search Explorer delivered significant usability, accessibility, and engagement improvements:
- Higher Parent & Community Engagement, with a substantial increase in school search interactions.
- Improved Data Insights for Administrators, providing real-time search trends and profile updates.
- Enhanced School Profile Visibility, ensuring individual school pages were more attractive and informative.
- Mobile-Optimized Experience, leading to a dramatic increase in mobile search traffic.
- Streamlined Content Management, reducing the administrative burden and ensuring accurate, up-to-date school information.