Overview

The Los Angeles Unified School District (LAUSD) faced complex and confusing enrollment processes, creating barriers to parental engagement and new student admissions. With outdated systems, parents struggled with accessibility, and schools experienced inefficiencies in application processing and student onboarding.

IHI implemented a phased digital transformation strategy, modernizing LAUSD’s Enrollment Information System (EIS) into a user-friendly, AI-powered, mobile-optimized enrollment platform that improved accessibility, efficiency, and engagement.

01

Challenge

LAUSD’s enrollment process was slow, confusing, and fragmented, leading to parent frustration and missed opportunities for new student engagement. The system lacked mobile support, automated workflows, and centralized visibility for district leadership.
02

Solution

IHI developed a fully digital, mobile-optimized enrollment platform with AI-powered automation and real-time status tracking. The system streamlined application processing, improved accessibility, and empowered parents and administrators with personalized tools and insights.
03

Outcome

The platform doubled parent registrations, increased new applications by 24%, and accelerated processing times by 6X. LAUSD gained $40M+ in new pupil funding and saw a 340% spike in online traffic, marking a successful district-wide digital transformation.